Shipping Policy

At Voyza, we are committed to delivering your orders quickly and reliably across the United Kingdom.

Shipping Methods

We work with trusted UK delivery partners to ensure fast and secure delivery, including:

Shipping carrier selection may vary depending on your location and product availability.

Processing Time

All orders are processed within 1–2 business days.

Orders are not shipped or delivered on weekends or public holidays.

Delivery Time

UK Standard Shipping

Estimated delivery time: 2–4 business days

Please note that delivery times are estimates and may occasionally vary due to external factors such as high demand, weather conditions, or courier delays.

Shipping Costs

We proudly offer FREE UK shipping on all orders — no minimum spend required.

All shipping details are clearly displayed at checkout before payment is completed, ensuring a smooth and transparent shopping experience.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking number so you can monitor your delivery status.

Delays & Issues

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including courier disruptions, severe weather, or peak seasonal demand.

If your order is significantly delayed, please contact our support team and we will assist you as quickly as possible.

Incorrect Address

Please ensure that all shipping details are entered correctly during checkout.

Voyza is not responsible for orders shipped to incorrectly provided addresses. Additional shipping charges may apply for returned or re-delivered parcels.

Lost or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us and we will investigate the issue with the courier.

If the parcel is confirmed as lost, we will arrange either a replacement or a refund where applicable.

Contact

For any shipping-related questions or support requests, please contact us at:

contact@voyza.co.uk