Shipping Policy
At Voyza, we are committed to delivering your orders quickly and reliably across the United Kingdom.
Shipping Methods
We work with trusted UK delivery partners to ensure fast and secure delivery, including:
- Yodel
- Evri (Hermes)
- Royal Mail
Shipping carrier selection may vary depending on your location and product availability.
Processing Time
All orders are processed within 1–2 business days.
Orders are not shipped or delivered on weekends or public holidays.
Delivery Time
- UK Standard Shipping: 1–3 business days
Please note that delivery times are estimates and may occasionally vary due to external factors such as high demand or courier delays.
Shipping Costs
We offer free shipping on all orders within the United Kingdom.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.
Delays & Issues
While we strive to deliver within the estimated timeframes, delays may occur due to circumstances beyond our control (e.g. courier delays, weather, or peak periods).
If your order is significantly delayed, please contact our support team and we will assist you as quickly as possible.
Incorrect Address
Please ensure that your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Missing Orders
If your order has not arrived within the expected timeframe, please contact us and we will investigate with the courier.
If confirmed lost, we will arrange a replacement or refund.
Contact
For any shipping-related questions, please contact us at: